Hey everyone, I’m having trouble with my optical drive. My PC is relatively new (an IBM desktop, but it’s a few years old now). It came with a DVD reader and CD writer built-in, but neither works. When I insert a DVD, Windows says ‘no disc’, and when I try to burn a CD, it says no burner installed. I checked Device Manager and it shows the drive with a yellow exclamation mark. I’ve tried updating the driver through Windows Update, but no luck. Is there a way to fix this without buying a new drive? I need to transfer some files to CD before I replace my computer. Any advice?
Topic Summary: IBM desktop optical drive not working: DVD shows “no disc”, CD burner not detected, yellow exclamation in Device Manager. Tried driver update. Need to transfer files to CD before replacing
Video Tutorial:
Official Documentation & Reference Links:
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title: Optical Drive Troubleshooting
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flowchart TD
Start([Start]) --> CheckBIOS[Check BIOS Detection]
CheckBIOS --> IsDetected{Detected in BIOS?}
IsDetected -->|Yes| CheckWindows[Check Windows Device Manager]
IsDetected -->|No| ReseatCables[Reseat Cables]
ReseatCables --> CablesFixed{Fixed?}
CablesFixed -->|Yes| Done[Success]
CablesFixed -->|No| ReplaceDrive[Replace Optical Drive]
CheckWindows --> DeviceStatus{Device has warning?}
DeviceStatus -->|Yes| UpdateDriver[Update/Reinstall Driver]
DeviceStatus -->|No| CheckRegistry[Check Registry Settings]
UpdateDriver --> Restart[Restart PC]
Restart --> Recheck{Drive detected?}
Recheck -->|Yes| Done
Recheck -->|No| CheckRegistry
CheckRegistry --> UpperFilters[Remove UpperFilters]
UpperFilters --> Restart2[Restart PC]
Restart2 --> FinalCheck{Drive detected?}
FinalCheck -->|Yes| Done
FinalCheck -->|No| ReplaceDrive
Hey Lecius, I’ve seen this a lot. Here’s a systematic approach:
1. Check the Physical Connection
If you’re comfortable opening the case (make sure to power down and unplug), reseat the SATA cable and power connector to the drive. Sometimes they come loose.
2. Use the Hardware Troubleshooter
Windows has a built-in troubleshooter. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Hardware and Devices. Run it and see if it detects and fixes the issue.
3. Update or Reinstall the Driver
- Open Device Manager, right-click the drive (likely under DVD/CD-ROM drives with that yellow mark), select ‘Update driver’ and choose ‘Browse my computer for drivers’ then ‘Let me pick from a list…’. Select a compatible driver (Standard CD/DVD-ROM driver) and see if that works.
- If not, try uninstalling the device (check ‘Delete the driver software for this device’ if available), then reboot. Windows will reinstall it.
4. Check the Registry (Advanced)
Sometimes upper and lower filters get corrupted. Use regedit to navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and delete any UpperFilters and LowerFilters entries (back up first). Reboot.
5. Test with a Bootable Linux USB
If you still have no luck, boot from a Linux live USB (like Ubuntu). If the drive works there, it’s a Windows software issue. If not, the drive may be dead.
6. Consider an External USB Drive
If the internal drive is dead, a cheap external USB DVD writer is a quick fix. They’re plug-and-play and fairly inexpensive. That way you can still burn those CDs without replacing your whole PC.
Let us know how it goes! Xisto community is great for troubleshooting.
